Applicant Profile
The Applicant Profile section serves as the central hub for managing and reviewing key information about each applicant. This feature enables you to efficiently access, verify, and monitor all data.
Overview
From the Sidebar Menuclick on
Verificationsand go toApplicantstab:
Click on the
Applicantto open the profile and see the details. The table view offers a clear and concise summary of applicant information:
As illustrated in the screenshot, this view is organized into several key sections:
Applicant Header
Applicant Name and Status: Displays the applicant's full name and the current status of their verification.
Profile Picture: Provides a visual identification of the applicant.
External User ID: A unique identifier specific to this applicant within your system.
Reviewer Assignment: Shows the currently assigned reviewer. The reviewer can be changed using the dropdown menu.
Approve/Decline Options (in case the reviewer is assigned): Allows the reviewer to either approve or decline the applicant’s profile based on the verification results.
Info and Comments Tabs
Info Tab: Displays key applicant details organized into several categories:
Applicant IDs: Includes the External User ID and Applicant ID for tracking and integration purposes.
Personal Info: Lists the applicant's date of birth, location, and IP address. Additional fields like email and telephone number may also be displayed.
Verification Info: Contains the date and time of the application, the platform used (e.g., WEB), and the current status of the application.
Device Info: Shows details about the device used during the application process, including location data (Latitude, Longitude), browser type, version, and user agent string.
Comments Tab: A section where reviewers can add and view notes or comments related to the applicant's profile.
Verification Tracker
Tracker: A visual progress bar showing the stages of the verification process, such as Document Check, Liveness, Selfie Capture, and Face Match. The progress tracker helps reviewers quickly assess which steps have been completed and which are pending or failed.
Verification Steps Details
These sections allow the reviewer to delve into specific verification tasks, providing detailed insights into the results of each step.
Description of each section is provided in the next chapters.
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