> For the complete documentation index, see [llms.txt](https://docs.elkyc.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elkyc.com/home/verify-your-users/change-the-verification-flow.md).

# Change the Verification Flow

As a compliance officer, you have the capability to change a verification flow for an applicant if needed. This can be particularly useful if different verification requirements arise.

Here’s how to manually change and restart a verification flow for a user:

* Navigate to the `Applicants` section from the Sidebar Menu.
* Search for and select the applicant whose verification flow you want to restart.
* Once in the applicant's profile, locate the drop-down list for verification flows within the `Flow Tracker.`
* Click on the drop-down list to view available verification flows:

<figure><img src="https://1111746725-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3YdYFOUPi8bWAiBfJgPb%2Fuploads%2FN7v9RsOPUq1KbZU0dgnl%2FScreenshot%202024-07-10%20at%2019.49.26.png?alt=media&amp;token=7e2b6800-e3c3-42db-b7c0-10ece10f15d0" alt=""><figcaption></figcaption></figure>

* Select the desired verification flow that you want to assign to the applicant.
* After selecting the new verification flow, the system will automatically update the flow for the applicant.

{% hint style="info" %}
However, if the new flow includes steps that have already been completed, the applicant will only need to complete the new steps added to the flow.
{% endhint %}

* The applicant’s status will be changed to reflect that the verification process has been restarted.