The Document Check section within the Applicant Profile provides a detailed view of the applicant’s identification document verification results. This section is crucial for ensuring the authenticity and validity of the applicant's submitted documents. It is also is designed to notify users of any discrepancies or problems that need immediate attention:
Document Expiration: At the top of the section, a warning banner clearly states that the document provided has expired. This is a critical alert, as expired documents cannot be considered valid for verification purposes.
Duplicate Document Warning: The system can also trigger a warning if a duplicate document is detected within the platform. This ensures that no two profiles share the same document, preventing fraud and identity theft. A warning banner will notify the reviewer if a duplicate document is found, prompting further investigation or action.
Resolution Option: The platform provides an option to resolve this issue by clicking Resolve button directly from the interface. The system will resolve the warning while data will remain the same.
Valid: at the top of the section, a "Valid" status will be displayed if the document is in order.
Non-valid: a status signifies that the document fails to meet the required criteria for successful verification.
Next to each data field (e.g., Issuing State Code, Document Number, Date of Expiry), there are icons that indicate the results of the cross-checks from various sources (visual zone, MRZ, chip):
Green Icon: Indicates that the information has been successfully verified across all available sources (visual zone, MRZ, chip) and there is consistency in the data.
Red Icon: Signifies that the data could not be fully verified or there are discrepancies between the information from different sources.
Orange Icon: Shows that the cross-check for that particular field was not conducted or is not applicable.
If needed, the user can edit the document data directly within the platform. Each field next to the document information features an edit icon.
By clicking this icon, the reviewer can manually adjust the data, ensuring that any necessary corrections are made before final approval. This feature is especially useful if minor discrepancies or typographical errors are identified during the review process.
For a detailed explanation of each data field, including the document class code, issuing state code, and personal number, please follwo a dedicated link.
