The Intro step welcomes users, explains the verification process, and provides necessary instructions. It is always positioned at the beginning of the flow and is a vital element for guiding users through the verification journey. It is especially useful when the flow includes multiple steps, ensuring users are well-informed and prepared before they begin.

• Add Intro Screen step into the flow canvas at the appropriate position in the flow.

• Click on Intro Screen to open its configuration option

Adding Custom Terms & Conditions and Privacy Policies Links to The Intro Screen

You can customize the Intro Screen in the flow builder by adding your own links to the Terms & Conditions and Privacy Policies. This feature allows users to review and accept these policies during the verification process without requiring you to add additional steps to the workflow.

• In the General tab, locate the Confirmed Links section.

• Add your links and Save changes:

  • Enter the link for your Privacy Policy in the respective field.

User Experience:

• Users will see checkboxes on the Intro Screen, prompting them to confirm that they’ve read, understood, and agreed to your company’s Privacy Policy and Terms & Conditions.

• Clicking the linked text (e.g., “privacy policy” or “terms of conditions”) will open the corresponding document for review.

The Liveness step is designed to verify the presence of a live person during the verification process.

• Add Liveness Check step into the flow canvas at the appropriate position in the flow.

• Click on Liveness Check to open its configuration options:

The Address Verification step allows you to collect a user’s address and automatically check whether it exists using trusted address data sources (e.g., Google data). This step helps validate address accuracy without requiring document uploads or AI-based document analysis unless explicitly enabled.

• Add the Address verification step into the flow canvas at the appropriate position in the flow.

• Click on Address verification to open its configuration options.

• Require proof of address.When enabled, applicants must upload a document that confirms their address. This converts the step into a proof-of-address verification where the document upload step is mandatory. Address data extracted from the proof-of-address document is analyzed using AI and compared against the user’s identity document to ensure consistency. When disabled, the step only collects the address and verifies its existence.

• Verification Validity Period. Defines how long the address verification result remains valid after successful completion. Once the validity period expires, the user must complete the address verification step again. Select the Duration Unit to specify how long the verification remains valid.

• Use data from document without MRZ. When enabled, the system extracts address data from uploaded documents that do not contain a Machine Readable Zone (MRZ). This allows support for a wider range of proof-of-address documents, such as utility bills or bank statements.

The Thank You step is designed to acknowledge and thank users for completing the verification process. It is always placed at the end of the flow.

• Add Thank You Screen step into the flow canvas at the appropriate position in the flow.

• Click on Thank You Screen to open its configuration options.

The Crypto Wallet and Transaction Monitoring feature enables users to seamlessly track and verify cryptocurrency wallets and transactions. This tool enhances security and compliance by providing robust monitoring capabilities integrated directly into your workflows or accessible through a dedicated interface.

How to Check Wallets and Transactions:

1. Adding to the User Verification Workflow Leverage the Workflow Builder to integrate wallet and transaction checks directly into your user verification process. Follow these steps:

   • Navigate to the Workflow Builder in your dashboard.

   • Select the workflow where you want to include wallet and transaction monitoring.

   • Add the Transaction monitoring step from the available options:

• Configure the parameters, such as the maximum count of addresses and the list of allowed blockchains:

• Verification validity period - defines how long the verification result remains valid after it has been successfully completed. Once the validity period expires, the user must complete the verification step again.

• Save and activate the workflow to automatically verify wallets as part of the user onboarding or verification process.

This enhances security by confirming the user's contact information through a one-time password sent to their email. This step helps to ensure that the contact details provided by the user are valid and accessible.

• Add Email Verification step into the flow canvas at the appropriate position in the flow.

• Click on Email Verification to open its configuration options:

This step compares the user’s face across multiple sources to verify their identity. It is crucial for preventing identity fraud and ensuring the integrity of the verification process.

• Add Face Matching step into the flow canvas at the appropriate position in the flow.

• Click on Face Matching to open its configuration options:

It enhances the verification process by requiring users to take a selfie while holding their identification document.

• Add Selfie with a Document step into the flow canvas at the appropriate position in the flow.

• Click on Selfie with a Document to open its customization options.

The Questionnaire Step allows you to gather essential information from users through customized forms. This step can be tailored to include various questions relevant to your compliance process.

• Add the Questionnaire step into the flow canvas at the appropriate position.

• Click on Questionnaire step to open its configuration options.

The Phone Verification step validates the applicant’s phone number to ensure its authenticity and activity. This step enhances security by confirming that the provided phone number is legitimate and can receive communications, which is essential for preventing fraud.

To add the Phone Verification step:

1. Add Phone Verification: Drag and drop the Phone Verification step into the flow canvas at the desired position within the verification flow.

2. Open Configuration Options: Click on Phone Verification in the flow to access and configure its settings:

These settings allow you to adjust the Phone Verification step according to your security requirements and user experience preferences.

The AML Step enhances security and compliance by monitoring user profiles for potential money laundering activities. Users have the option to enable or disable ongoing monitoring as needed.

• Add AML check step into the flow canvas at the appropriate position in the flow.

• Click on AML check to open its configuration options.

• Toggle on or off the ongoing monitoring feature.

• Set the periodicity for ongoing monitoring (e.g., daily, weekly, monthly).

• Take data from questionnaire - a checkbox that allows the system to reuse data collected earlier in the flow via a questionnaire. When selected, relevant user-provided data is automatically populated into this verification step.

• Verification validity period - defines how long the verification result remains valid after it has been successfully completed. Once the validity period expires, the user must complete the verification step again.

This step enables users to upload and verify identity documents as part of the verification process. It ensures that only valid and compliant documents are accepted, providing a secure and efficient method for identity verification.

• Add Document Check step into the flow canvas at the appropriate position in the flow.

• Click on Document Check to open its configuration options: