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This step compares the user’s face across multiple sources to verify their identity. It is crucial for preventing identity fraud and ensuring the integrity of the verification process.
Add Face Matching
step into the flow canvas at the appropriate position in the flow.
Click on Face Matching
to open its configuration options:
Source Selection
Choose minumum 2 sources for face matching, including the following:
Document Photo: Use the photo from the uploaded document.
Liveness Results: Use the captured image from the liveness check.
Selfie: Use a selfie taken by the user.
External Database: Use a photo from an external database.
Minimum Requirement: You must select at least two sources for face matching to ensure robust verification.
Auto-Approval: an Applicant is approved automatically, if face matching result is 85% or higher. Otherwise, the reviewer has to check the results and finish the verification process manually.
It enhances the verification process by requiring users to take a selfie while holding their identification document.
Add Selfie with a Document
step into the flow canvas at the appropriate position in the flow.
Click on Selfie with a Document
to open its customization options.
Customization Options While the Selfie with a Document step does not have functional settings, it offers extensive UI customization options to ensure it fits seamlessly with your brand and provides a positive user experience.
The Intro step welcomes users, explains the verification process, and provides necessary instructions. It is always positioned at the beginning of the flow and is a vital element for guiding users through the verification journey. It is especially useful when the flow includes multiple steps, ensuring users are well-informed and prepared before they begin.
Add Intro Screen
step into the flow canvas at the appropriate position in the flow.
Click on Intro Screen
to open its configuration option
You can customize the Intro Screen in the flow builder by adding your own links to the Terms & Conditions and Privacy Policies. This feature allows users to review and accept these policies during the verification process without requiring you to add additional steps to the workflow.
In the General tab, locate the Confirmed Links section.
Add your links and Save
changes:
Enter the link for your Privacy Policy in the respective field.
Enter the link for your Terms & Conditions in the respective field
User Experience:
Users will see checkboxes on the Intro Screen, prompting them to confirm that they’ve read, understood, and agreed to your company’s Privacy Policy and Terms & Conditions.
Clicking the linked text (e.g., “privacy policy” or “terms of conditions”) will open the corresponding document for review.
The Liveness step is designed to verify the presence of a live person during the verification process.
Add Liveness Check
step into the flow canvas at the appropriate position in the flow.
Click on Liveness Check
to open its configuration options:
Number of Attempts
Define the maximum number of attempts allowed for the liveness check. The limit is set to 5 attempts.
One-shot Liveness
A quick, single-step verification process.
3D Liveness
Advanced verification using 3D imaging technology.
Custom 3D Liveness
Combine various actions (e.g., eye movement, smile) for a more robust check.
Style Customization
Customize the UI to match your brand's look and feel.
This step enables users to upload and verify identity documents as part of the verification process. It ensures that only valid and compliant documents are accepted, providing a secure and efficient method for identity verification.
Add Document Check
step into the flow canvas at the appropriate position in the flow.
Click on Document Check
to open its configuration options:
Country Restrictions
Define permitted or excluded countries for document submission.
Document Type Restrictions
Specify which types of documents are permitted or excluded.
Ways to Capture Documents
Gallery Upload: Allow users to upload documents from their device gallery.
Device Camera: Enable users to capture documents using their device camera.
Autocapture: Identifies documents within the camera frame automatically.
Device
Allow users to make photos or upload documents from mobile and/or desktop devices.
Age Restrictions
An option to set the minimum age for verification. The default age is set to 18, but you can customize this by entering a different value depending on your organization’s requirements.
Expiry Date Adjustment
Shift the document’s expiry date forward or backward by a specified number of months.
Image Quality Focus Check
Enable or disable focus checks for image quality validation.
Image Glare Check
Enable or disable glare checks for image quality validation.
Color Check
Enable or disable color checks for image quality validation.
Document Position Validation
Define the minimum indent from the document corners to the image borders as a percentage of the document width. If the indent is smaller than specified, an error will be indicated in the documentPosition field.
Style Customization
Customize the user interface to match your branding.
This enhances security by confirming the user's contact information through a one-time password sent to their email. This step helps to ensure that the contact details provided by the user are valid and accessible.
Add Email Verification
step into the flow canvas at the appropriate position in the flow.
Click on Email Verification
to open its configuration options:
These settings allow you to adjust the Email Verification step according to your security requirements and user experience preferences.
OTP (One Time Password)
Enable this option to send the OTP to the user's email address. This feature adds an additional layer of security to the email verification process.
Number of attempts
Configure the number of attempts for the user to retry.
The Thank You step is designed to acknowledge and thank users for completing the verification process. It is always placed at the end of the flow.
Add Thank You Screen
step into the flow canvas at the appropriate position in the flow.
Click on Thank You Screen
to open its configuration options.
Customization Options While the Thank You Step does not have functional settings, it offers extensive UI customization options to ensure it fits seamlessly with your brand and provides a positive user experience.
The Phone Verification
step validates the applicant’s phone number to ensure its authenticity and activity. This step enhances security by confirming that the provided phone number is legitimate and can receive communications, which is essential for preventing fraud.
To add the Phone Verification
step:
Add Phone Verification: Drag and drop the Phone Verification
step into the flow canvas at the desired position within the verification flow.
Open Configuration Options: Click on Phone Verification
in the flow to access and configure its settings:
OTP (One-Time Password)
Enable or disable the OTP option to require the applicant to verify their phone number with a one-time password. This feature adds an additional layer of security to the phone verification process.
HLR (Home Location Register)
Toggle HLR on or off to check if the applicant’s phone number is currently registered with a mobile network, ensuring that it’s active and valid.
Number of Attempts
Select the maximum number of attempts allowed for the applicant to verify their phone number. This setting can help prevent unauthorized access by limiting the retry attempts for OTP verification.
Choose How to Send OTP
Select the preferred method for delivering the OTP:
SMS Message: Sends the OTP via text message.
Phone Call: Sends the OTP through an automated phone call.
These settings allow you to adjust the Phone Verification step according to your security requirements and user experience preferences.
The Questionnaire Step allows you to gather essential information from users through customized forms. This step can be tailored to include various questions relevant to your compliance process.
Add the Questionnaire step
into the flow canvas at the appropriate position.
Click on Questionnaire step
to open its configuration options.
Select the desired questionnaire schema from the dropdown menu:
The Questionnaire Builder is a separate tab that allows you to create custom questionnaires. For detailed instructions on how to use the Questionnaire Builder, please refer to the Questionnaire Builder Guide.
The AML Step enhances security and compliance by monitoring user profiles for potential money laundering activities. Users have the option to enable or disable ongoing monitoring as needed.
Add AML check
step into the flow canvas at the appropriate position in the flow.
Click on AML check
to open its configuration options.
Toggle on or off the ongoing monitoring feature.
Set the periodicity for ongoing monitoring (e.g., daily, weekly, monthly).
The AML step operates seamlessly in the background without requiring any actions from the end user. It conducts ongoing monitoring autonomously to enhance security and compliance.
The Crypto Wallet and Transaction Monitoring feature enables users to seamlessly track and verify cryptocurrency wallets and transactions. This tool enhances security and compliance by providing robust monitoring capabilities integrated directly into your workflows or accessible through a dedicated interface.
Adding to the User Verification Workflow Leverage the Workflow Builder to integrate wallet and transaction checks directly into your user verification process. Follow these steps:
Navigate to the Workflow Builder
in your dashboard.
Select the workflow where you want to include wallet and transaction monitoring.
Add the Transaction monitoring
step from the available options:
Configure the parameters, such as the maximum count of addresses and the list of allowed blockchains:
Save and activate the workflow to automatically verify wallets as part of the user onboarding or verification process.