Intro
The Intro step welcomes users, explains the verification process, and provides necessary instructions. It is always positioned at the beginning of the flow and is a vital element for guiding users through the verification journey. It is especially useful when the flow includes multiple steps, ensuring users are well-informed and prepared before they begin.
Add
Intro Screen
step into the flow canvas at the appropriate position in the flow.Click on
Intro Screen
to open its configuration option

Adding Custom Terms & Conditions and Privacy Policies Links to The Intro Screen
You can customize the Intro Screen in the flow builder by adding your own links to the Terms & Conditions and Privacy Policies. This feature allows users to review and accept these policies during the verification process without requiring you to add additional steps to the workflow.
In the General tab, locate the Confirmed Links section.
Add your links and
Save
changes:Enter the link for your Privacy Policy in the respective field.
Enter the link for your Terms & Conditions in the respective field

User Experience:
Users will see checkboxes on the Intro Screen, prompting them to confirm that they’ve read, understood, and agreed to your company’s Privacy Policy and Terms & Conditions.
Clicking the linked text (e.g., “privacy policy” or “terms of conditions”) will open the corresponding document for review.
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