Phone verification
Last updated
Last updated
The Phone Verification step validates the applicant’s phone number to ensure its authenticity and activity. This step enhances security by confirming that the provided phone number is legitimate and can receive communications, which is essential for preventing fraud.
To add the Phone Verification step:
Add Phone Verification: Drag and drop the Phone Verification step into the flow canvas at the desired position within the verification flow.
Open Configuration Options: Click on Phone Verification in the flow to access and configure its settings:
OTP (One-Time Password)
Enable or disable the OTP option to require the applicant to verify their phone number with a one-time password. This feature adds an additional layer of security to the phone verification process.
HLR (Home Location Register)
Toggle HLR on or off to check if the applicant’s phone number is currently registered with a mobile network, ensuring that it’s active and valid.
Number of Attempts
Select the maximum number of attempts allowed for the applicant to verify their phone number. This setting can help prevent unauthorized access by limiting the retry attempts for OTP verification.
Choose How to Send OTP
Select the preferred method for delivering the OTP:
SMS Message: Sends the OTP via text message.
Phone Call: Sends the OTP through an automated phone call.
These settings allow you to adjust the Phone Verification step according to your security requirements and user experience preferences.
