# Phone Verification

The `Phone Verification` results section provides a detailed summary of checks performed on the applicant’s phone number. Each validation point includes a status indicator along with an explanation of the check:

<figure><img src="/files/TcnPL0erU12fHxAkjCST" alt=""><figcaption></figcaption></figure>

If you disagree with any result, you can choose to deactivate the service for this applicant by moving the data to History.


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