> For the complete documentation index, see [llms.txt](https://docs.elkyc.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elkyc.com/home/review-data/review-process.md).

# Review Process

### Manual Review

As a compliance officer, you have the ability to manage the applicant review process effectively. Here's how to manually handle the review process for an applicant:

* After the system assigns a `Completed` status to the Applicant, a reviewer must be assigned to finish the verification process.

{% hint style="info" %}
A reviewer should also be assigned earlier if manual intervention is needed before the user has provided all the data and the system has performed all the checks. \
It may be necessary if the system completes the verification with the status **"On Hold,"** indicating that a decision cannot be made automatically due to **suspicious data or requiring additional manual review**. In this case, the reviewer must analyze the flagged step and determine the appropriate action.
{% endhint %}

* Navigate to the `Applicants` section from the Sidebar Menu.
* Select a `Reviewer` from the context menu in the applicants table:
*

```
<figure><img src="/files/EroKmrBuVmcz05xiHcZc" alt=""><figcaption></figcaption></figure>
```

* Select a reviewer from the drop-down list and click `Assign`:&#x20;

<figure><img src="/files/qrijS8s4n21qYfPtpNEF" alt="" width="375"><figcaption></figcaption></figure>

* You can also assign a reviewer from the Applicant's Profile.
* Open the applicant's profile.
* Locate the reviewer section,  select a reviewer from the drop-down list and click `Assign` :

<figure><img src="/files/VadPxyJloSOuyZZtfvS5" alt=""><figcaption></figcaption></figure>

* The reviewer must review and either Approve or Decline  the applicant's data:

<figure><img src="/files/0GWKZw2BeAQx0S4mxtKr" alt="" width="375"><figcaption></figcaption></figure>

* A system user with the necessary [permissions](/home/get-started/work-with-the-team/user-roles-and-permissions.md) can change the reviewer if required.

***

### Automatic Review

If flow [auto-approval](/home/build-verification-flows/flow-builder-overview.md#flow-auto-approval) is enabled, the review process is fully automated.

* Nevertheless,  a reviewer can be assigned if manual intervention is needed before the user has provided all the data and the system has performed all the checks.
* Also, a manual review may be required in case of system warnings or if the face matching result is less than 85%.&#x20;