Restart the Verification Flow
Last updated
Last updated
As a compliance officer, you have the capability to restart a verification flow for an applicant if needed. This can be particularly useful if the initial verification flow was not completed successfully.
Here’s how to manually change and restart a verification flow for a user:
Navigate to the Applicants
section from the Sidebar Menu.
Within the applicant's profile, locate the Flow Tracker
.
Click the Generate Link
button
This will create a unique link to the current verification flow, which you can copy and send to the applicant for them to continue the process.