> For the complete documentation index, see [llms.txt](https://docs.elkyc.com/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elkyc.com/home/verify-your-users/restart-the-verification-flow.md).

# Restart the Verification Flow

As a compliance officer, you have the capability to restart a verification flow for an applicant if needed. This can be particularly useful if the initial verification flow was not completed successfully.

Here’s how to manually change and restart a verification flow for a user:

* Navigate to the `Applicants` section from the Sidebar Menu.
* Within the applicant's profile, locate the `Flow Tracker`.
* Click the `Generate Link` button

<figure><img src="/files/7dCLcd4ItBvmLYKmQarL" alt=""><figcaption></figcaption></figure>

* This will create a unique link to the current verification flow, which you can copy and send to the applicant for them to continue the process.

{% hint style="info" %}
The applicant can use this link to continue with the verification process from where they left off.
{% endhint %}